As Client Service Associate, Autumn ensures smooth account operations, including new account opening. In addition, she manages ongoing updates, as well as the processing and seamless facilitation of forms, distributions, and contributions.
Autumn is equipped with a wealth of experience in customer service, as well as a genuine passion for client satisfaction. She possesses exceptional multitasking skills while maintaining top-notch organization. Her ability to handle operations efficiently, even amidst unexpected interruptions, ensures that your needs will be addressed promptly and with precision. Beyond her technical skills, Autumn brings a friendly and patient personality to the table, making your interactions with her a pleasant and reassuring experience. Whether it’s questions about forms, accounts, or online access, she is here to assist you with a smile.
Outside of the office, Autumn enjoys spending time with friends and family. Exploring the great outdoors is one of her favorite pastimes, with hikes and walks alongside her 6-year-old Australian Shepherd Mix. Living in Michigan means embracing the ever-changing weather, a reality Autumn navigates with grace. Additionally, she finds joy in witnessing the beauty of sunsets and sunrises, particularly at her family cottage on Harsens Island.